Privacy Policy

Score24 Privacy Policy – Our commitment to protecting your data

At score24, your personal data is our top priority. This privacy policy clearly explains what data we collect, how we use it, and how we keep it secure.

Last updated: January 2026
1

Introduction

Score24 (referred to herein as "we", "us", or "score24") takes your privacy seriously. This Privacy Policy explains how your personal information is collected, used, stored, and protected when you use the score24 website and app.

Registering with score24 or using the platform means you agree to this privacy policy. We may update it from time to time, so it's worth checking this page periodically.

This privacy policy is score24's Terms & Conditionsshould be read alongside. Both form part of a single agreement.

Our privacy policy is built on international data protection laws and best practices. We believe transparency is the foundation of trust, so score24 always makes it clear how your data is being used.

2

What data we collect

Score24 only collects data that is strictly necessary to provide our services. We do not collect excessive or irrelevant information.

Information provided directly by you

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • Residential address
  • National ID or passport number (for KYC verification)
  • Payment method details (bKash, Nagad, Rocket numbers, etc.)
  • Records of conversations via live chat or support

Automatically Collected Data

  • IP address and device information
  • Browser type and operating system
  • Browsing activity and page visit times on the platform
  • Betting History & Transaction Records
  • Data Collected from Cookies and Similar Tracking Technologies

Score24 never stores your password or full card number. All payment information is processed in fully encrypted form.

3

How Your Data Is Used

Score24 uses your information solely for the purposes listed below. Your data is never used for any unauthorized purpose.

Purpose of use What Data Is Used Legal basis
Account Creation & Management Name, email, mobile Contractual Requirements
Identity and age verification (KYC) NID/Passport, date of birth Legal Obligations
Payment processing Payment Method Details Contractual Requirements
Sending Promos & Offers Email, mobile, and preferences Your consent
Platform improvement and analytics Browsing and betting data Legitimate interest
Fraud Prevention IP, device, and transaction data Legal Obligations

Score24 uses your data to deliver a more personalized experience on the platform — for example, showing you relevant games or offers based on your betting preferences.

4

Who Your Data Is Shared With

Score24 does not sell your personal data. However, limited information may be shared with specific parties under certain circumstances.

  • Payment processor: Approved payment gateways including bKash, Nagad, and Rocket to process transactions.
  • Identity verification services: Approved verification providers to complete the KYC process.
  • Technology Partners: Cloud server and software service providers used to operate the platform.
  • Government Authorities: Where required by legal obligation or court order.
  • Anti-fraud organizations: To detect fraud or illegal activity.

All of score24's third-party partners are contractually bound to meet our privacy standards and may only use your data for specified purposes.

5

Cookies Policy

The score24 website uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie type

  • Essential Cookies: Required for login sessions, security, and core platform functionality. These cannot be disabled.
  • Performance Cookies: Helps analyze page load times and user behavior.
  • Functional cookies: Remembers your preferences, such as language and timezone.
  • Marketing cookies: Used to show relevant ads and promos. You can turn these off at any time.

You can delete or disable cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect how score24 functions.

6

Data security

Score24 employs industry-standard technical and organizational security measures to protect your privacy.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Sensitive data is stored on servers in encrypted form.
  • Firewalls and intrusion detection systems are active to prevent unauthorized access.
  • Regular security audits and vulnerability assessments are conducted.
  • score24 staff access only the data they need — a strict need-to-know policy is enforced.
  • Data centers are secured with 24/7 physical security.

Your account security depends largely on you. Use a strong password and never share it with anyone. If you notice any suspicious activity, contact score24 support immediately.

7

Data Retention Period

Score24 retains your data only for as long as it is needed or required by law.

  • Account information: For the duration your account is active, and for 5 years after it is closed.
  • Transaction Records: At least 5 years from the date of the last transaction.
  • KYC Documents: Up to 7 years where required by law.
  • Support chat records: Up to 2 years.
  • Marketing Consent Information: Until consent is withdrawn.

Once the retention period has passed, your data is securely deleted or anonymized so that you can no longer be identified.

8

Your Rights

As a score24 member, you have a number of important rights over your own data. We respect these rights and act promptly on any request received.

📋

Right to Know

You can request to know what information score24 holds about you and how it is being used — at any time.

✏️

Right to rectification

If any of your information is inaccurate, you may request a correction.

🗑️

Right to erasure

You may request the deletion of your data under certain circumstances.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted or stopped.

📦

Right to portability

You can request your personal data from score24 in a structured, portable format at any time.

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Marketing Opt-Out

You can opt out of marketing communications at any time.

To exercise any of your rights support@score24.biz. We aim to respond within 30 business days.

9

Protection of Minors

Score24 is intended for individuals aged 18 and above only. We do not knowingly collect information from minors. If anyone registers using false information and is found to be underage, their account will be closed and all associated data will be permanently deleted.

If you believe a minor is using score24, please notify our support team immediately.

10

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please reach out to the score24 support team:

  • Email: support@score24.biz
  • 24/7 Live Chat: Help Center

After receiving a privacy-related request, we typically provide an initial response within 7 business days and aim to fully resolve it within 30 business days.


Why Trust score24 With Your Privacy?

Our privacy policy isn't just words on paper — it's part of how we operate every day

🔒

Industry-Standard Encryption

Every data transfer on score24 is protected with 256-bit SSL encryption, keeping your transactions and personal information secure at all times.

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No Sale of Data

Score24 never sells your data to third parties. Your information belongs to you — that's a core principle we stand by.

Transparent Data Practices

Score24 is always transparent about how your data is used. No hidden activity — ever.

🛡️

Regular security audits

Score24's systems undergo regular security testing. Any vulnerabilities identified are addressed promptly .

⚙️

Data you control

At score24, you can view, correct, or request the deletion of your personal data at any time. Full control stays with you.

🌐

Compliance with International Standards

Score24's privacy policy aligns with international data protection standards, giving you world-class privacy coverage.


Enjoy score24 in a Safe Environment

Your data is secure, your experience is enjoyable — join now and start betting on score24's trusted platform.

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